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Terms & Conditions

These Terms and Conditions include terms which limit and exclude Upkeep+’s liability for certain types of loss or damage. This means that in the event of a claim by you against Upkeep+, your recourse may be limited.

Upkeep+ is a home maintenance and improvement service (Upkeep+) offered by Insurance Australia Limited ABN 11 000 016 722 trading as Upkeep+ (we, our, us).

From time to time, we may require changes to be made to Upkeep+. For example, to respond to changes in law or other environmental factors. You should review these Terms and Conditions regularly for any changes and your continued use of the Upkeep+ platform, Services, Maintenance Check-up and On-demand Services will be deemed to be your acceptance of the modified Terms and Conditions.

To view the full list of Services and inclusions covered by the Upkeep+ Home Complete subscription plan, see our website at

Terms & Conditions

Further Information

For further information about Upkeep+, including the latest Terms and Conditions visit our website All complaints, disputes or feedback relating to Upkeep+ should be directed to

To contact us visit our website for relevant contact options.


We are committed to protecting your privacy. Information about how Upkeep+ collects, uses and discloses personal information is available in the Upkeep+ Privacy Policy. You hereby consent (and your continued use of Upkeep+ confirms that consent) to, and authorise, the collection, use and disclosure of your personal information in accordance with the Upkeep+ Privacy Policy.

By subscribing to Upkeep+, you consent to Upkeep+ using your contact details (including email address and mobile phone number) to send you notices and marketing material in relation to Upkeep+, including by way of electronic communications. If you do not want to receive marketing communications, you may opt out by unsubscribing from such communications in the manner specified in such communications.